TERMS OF SERVICE

  •  Payment Methods
    • Currently supported: Cash on Delivery (COD), Bank Transfer, Easypaisa, JazzCash.
    • Credit and debit card options will be started soon.
  • Courier Fees
    • **A fee of Rs. 300 will be charged for exchanges, including for damaged products.
    • **This fee must be paid by the customer.
  • Shipping Policy
    • Currently, we do not offer international shipping, but this is a high priority and will be introduced soon.
  • Order Cancellation
    • Orders can be canceled before confirmation by our sales team.
    • Once confirmed and dispatched, cancellation is not allowed.
    • Customers must accept the order under any condition, but exchange options are available.
    • For exchange details, please refer to our Exchange Policy.
  • Refund and Return Policy
    • We strictly follow a **No Refund and No Return Policy.
    • Damaged items will be exchanged as per our Exchange Policy.
  • Complaints, Suggestions, and Queries
  • Duties and Taxes
    • Duties and taxes will apply according to the customer’s country and must be paid by the customer.
  • Sale Items
    • Items purchased during sales or stock clearance are **not eligible for exchange or refund.
  • Address Requirements
    • Customers must provide a complete and accurate address, including:
      • House number
      • Block number
      • Street number
      • Nearest famous landmark
    • Orders with incomplete addresses will be canceled.

Thank you for choosing Tehzib Jewellery!